Advanced Lacrosse operates on a scheduled training basis. For each session we incur fixed costs. When cancelling an appointment, we require all customers to provide more than 48 hours notice to the scheduled time. Otherwise, we will charge customers for the full session. If the cancellation is due to a positive COVID test that impacts the player or players immediate family, Advanced Lacrosse will provide a one-time cancellation fee waiver, where customers can cancel a session in less than 24 hours, at no additional charge. Alternatively, we will offer one free appointment upon rescheduling. The free session will need to be scheduled within 7 days of the cancellation.
